Return and Refund Policy
All the customers of Indian weaves please note - All hand-woven and hand-crafted products on Indian weaves are produced by weavers and artisans in villages mostly at their homes.
Unevenness in weaves, prints, minor slubs in fabric and slight variation in color are expected outcome of an authentic craft process. These variations are typical characteristics of any hand-crafted product and are not to be considered as damage or defective.
Though Iweaves Quality team will check each order item and verify it, they sometime might still arrive damaged or not meet your expectations. In such cases we suggest taking a picture of your package on arrival, should it have arrived damaged or tampered with and upload it to us such to start the Return and refund process.
It should be noted that Indian weave accepts returns only if a wrong product or damaged product is delivered. The product needs to be in unused and unsoiled condition with price tag intact.
Within 14 days of receipt of the product which is being returned (7 days in case of Jewellery), please email to email@example.com with supporting photos of the product mentioning the reason for return. Customers need to fold & pack the product neatly in the package received & seal it properly with a waterproof tape. Return pick up will be arranged as per confirmation on date & time by the customer.
Return pick up will be attempted 2 times only. Customer will need to ship the product back on below address in case of failed attempts:
G-101, First Floor,
Near sargasan chokdi,
Gandhinagar – 380006
Please note we do not offer reverse pick up facility for international orders. International orders are shipped centrally from Indian weaves warehouse in Gandhinagar after stringent quality check and this eliminates any quality or product related issues.
Refunds will be processed within 7 business days of receipt of products in good condition
Indian Weaves reserves the right to deny refund in case of soiled or damaged products.
In case of any dispute with product or service Customer may have against INDIAN WEAVES must be resolved by a court having jurisdiction in Gandhinagar, Gujarat, India.